FAQ

How long does shipping take?

Orders are processed within 1–3 business days. Standard delivery to U.S. addresses typically takes 7–15 business days.

Is shipping free?

Yes, standard shipping is free on all U.S. orders. Rates for other countries are shown at checkout.

Can I return my order?

Yes. You can return any item within 30 days of delivery. Contact us and we will guide you through the process.

How can I track my order?

As soon as your order ships you will receive an email with a tracking number. You can also visit our Track Your Order page.

Which payment methods do you accept?

We accept all major credit cards and secure payment options shown at checkout.

How can I contact you?

Send us a message through our Contact page or email havenreefstore@gmail.com. We reply within 24–48 hours on business days.